Privacy Policy

SerenePeak Code Clinic ("we", "us", "our") is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website serenepeak.click and related services (collectively, the "Services").

Information we collect

• Account data: name, email address, and authentication metadata.
• Transaction data: purchased courses, payment confirmation references (we do not store full card numbers).
• Usage data: pages visited, course interactions, device/browser information, and approximate geolocation derived from IP.
• Communications: messages you send through our contact forms or support channels.

How we use information

• Provide and improve the Services, including course delivery and feature development.
• Process transactions, verify access, and provide receipts.
• Respond to inquiries and provide support.
• Analyze usage to enhance learning quality and reliability.
• Comply with legal obligations and enforce our Terms.

Legal bases

Where applicable, we rely on contract performance, legitimate interests (e.g., improving content and preventing abuse), legal compliance, and your consent (e.g., cookies) as legal grounds for processing.

Sharing and disclosure

We share data with trusted processors as necessary to operate the Services (e.g., cloud hosting, analytics, payment processors). We require processors to implement appropriate safeguards and process data only on our instructions. We may disclose information to authorities where required by law.

Data retention

We retain personal information for as long as needed to deliver the Services, resolve disputes, and comply with legal requirements. Retention periods depend on the nature of the data and our contractual or legal obligations.

Security

We apply industry-standard security measures, including encryption in transit, restricted access controls, and regular reviews. No method is 100% secure; we continually improve our safeguards.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. To exercise rights, contact us at [email protected].

Cookies and similar technologies

We use cookies to provide core functionality (e.g., authentication), remember preferences (e.g., theme), and measure website performance. You can manage cookies in your browser. Refusing cookies may impact certain features.

International transfers

Your data may be processed outside your country of residence. When we transfer personal data internationally, we implement appropriate safeguards such as standard contractual clauses.

Third-party links

Our Services may link to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing information.

Children's privacy

Our Services are not directed to individuals under 16. If you believe a minor has provided us with personal information, contact us to request deletion.

Changes to this policy

We may update this policy. Material changes will be posted on this page with a new effective date.

Contact

For questions about this policy or our data practices, email [email protected] or call +1 (415) 672-9034.